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IMPORTANT SUPPORT ADVICE
1: If you are using any download
managers or agents these can cause issues so you may need to isolate
these. Opera browser has built in manager !
2. Check your browser privacy setting
on IE medium is accessible and security set to default
3: Pop up blockers can be troublesome
again isolate if there is a problem similar Adaware style software.
4: Check you are adding the User/Pass
as you registered it as our access is case sensitive.
5: Check that your user/pass hasn't
expired. You can do this via the billing processors Customer support
area which details will be on your initial confirmation mail.
6: If you pick up a bad URL you may
need to clear history and temp internet files an do a cold full
reboot to clear cached memory.
7: Multiple attempts at login will
disable your access, if you release your user/pass to the public
domain it will be suspended very quickly so don't do it or you will
lose access without refund and you will be blacklisted via our
billing processors which will prevent you from joining any other
sites they process for.
All else fails mail us for support
Please tell us who you are and your user/pass to ID you.
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